jita77 Privacy Policy

1. Introduction and Data Controller

jita77 ("we", "us", "the Platform") is Bangladesh's trusted online casino and sports betting platform, available at https://jita77.onl. jita77 acts as the data controller in respect of personal data collected through the platform. We are committed to protecting the privacy and security of all personal information provided to us by players registered in Bangladesh and elsewhere.

This Privacy Policy describes in detail the categories of personal data we collect, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are available on the jita77 website.

If you have any questions about this policy or about how jita77 handles your personal data, please contact our support team at [email protected]. Email addresses are provided as plain text only and are not clickable links — please copy the address manually into your email client.

2. Personal Data We Collect

jita77 collects personal data in two primary ways: information you provide to us directly, and information collected automatically when you use the platform.

2.1 Information You Provide Directly

When you register an account, make deposits or withdrawals, contact our support team, or use other platform features, you may provide us with the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, and a copy of a government-issued photo ID when required for verification.
• Contact data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Account credentials: Username and encrypted password.
• Financial data: Payment method details including bKash wallet number, Nagad number, Rocket number, Upay number, bank account details, or card details (Visa/Mastercard). Full card numbers are never stored directly on jita77 servers.
• Transaction data: Records of all deposits, withdrawals, bets placed, and bonuses claimed on the platform.
• Communications data: Records of any messages, live chat transcripts, or emails exchanged with jita77 support staff.
• Responsible gaming data: Any deposit limits, session limits, time-out requests, or self-exclusion elections you make through the platform.

2.2 Information Collected Automatically

When you access and use the jita77 platform, we automatically collect certain technical and behavioural data, including:

• Device and browser data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited, games played, session duration, click-path data, and features accessed.
• Location data: Approximate geographic location inferred from your IP address. We do not collect precise GPS-level location data.
• Cookie and tracking data: Information gathered via cookies and similar tracking technologies, as described in Section 7 of this policy.

3. How We Use Your Personal Data

jita77 processes your personal data only for legitimate, specified purposes. The primary purposes for which we use your data are set out below, together with the legal basis on which each processing activity rests.

4. Sharing of Personal Data

jita77 does not sell, rent, or trade your personal data to third-party marketing organisations. We share your personal data only in the following limited circumstances:

4.1 Payment Service Providers

To process deposits and withdrawals, we share relevant financial data with authorised payment processors including bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank, City Bank, and other approved banking partners. These providers are contractually bound to process your data solely for the purpose of facilitating your transaction and to maintain appropriate security standards.

4.2 Game and Technology Providers

The games available on jita77 are operated by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Limited technical data (such as a session token and anonymised player identifier) is shared with these providers to enable game sessions. These providers do not receive your full name, payment details, or contact information.

4.3 Identity Verification Services

To comply with age verification and anti-money-laundering obligations, jita77 may share identity documents and personal data with approved third-party identity verification service providers. These providers process your data solely for the purpose of verifying your identity and are bound by strict confidentiality obligations.

4.4 Legal and Regulatory Authorities

jita77 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or where we have a good-faith belief that such disclosure is necessary to investigate, prevent, or respond to fraud, money laundering, or other illegal activity.

4.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jita77's business, your personal data may be transferred to the acquiring entity as part of the transaction. Where this occurs, jita77 will take reasonable steps to ensure that your data continues to be processed in accordance with this Privacy Policy, and will notify affected players of the change in controller.

5. Data Retention

jita77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, to satisfy anti-money-laundering and financial record-keeping obligations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction.
• Communications and support data: Retained for three (3) years from the date of the relevant communication.
• Usage and analytics data: Typically anonymised or deleted within twelve (12) months of collection.
• Marketing consent records: Retained until you withdraw consent, plus a short period thereafter for record-keeping.

Where personal data is no longer required for any of the above purposes, jita77 will securely delete or irreversibly anonymise it in accordance with industry best practices.

6. Data Security

jita77 takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jita77 servers;
• Encrypted storage of passwords using industry-standard hashing algorithms;
• Access controls ensuring that personal data is accessible only to authorised jita77 personnel who have a legitimate need to access it;
• Regular security audits and vulnerability assessments of the platform infrastructure;
• Intrusion detection and real-time monitoring systems to identify and respond to potential security threats;
• Strict third-party vendor due diligence to ensure that all partners who handle personal data on our behalf maintain equivalent security standards.

While jita77 takes all reasonable precautions to protect your personal data, no online system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at [email protected] if you believe your account has been compromised.

7. Cookies and Tracking Technologies

jita77 uses cookies and similar technologies (including web beacons and local storage objects) to operate the platform, personalise your experience, and analyse usage patterns. The main categories of cookies we use are:

7.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as maintaining your login session, remembering your language preferences, and ensuring security checks work correctly. These cookies cannot be disabled without significantly impairing your ability to use the platform.

7.2 Performance and Analytics Cookies

These cookies collect anonymised or aggregated information about how visitors use the jita77 platform — for example, which pages are visited most frequently, how long sessions last, and where errors occur. This data helps us improve platform performance and the overall player experience.

7.3 Functional Cookies

These cookies allow jita77 to remember choices you have made (such as your preferred game category or deposit method) in order to provide a more personalised experience on return visits.

7.4 Managing Cookies

You may configure your browser to refuse some or all cookies, or to alert you when a cookie is set. Please note that disabling strictly necessary cookies may prevent some features of the jita77 platform from working correctly. Instructions for managing cookie settings are available in your browser's help documentation.

8. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to the personal data jita77 holds about you:

• Right of access: You may request a copy of the personal data jita77 holds about you, together with information about how it is processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. Where possible, you can update basic account details directly through your jita77 account settings.
• Right to erasure: In certain circumstances, you may request that jita77 delete your personal data. Note that this right is subject to overriding legal and regulatory retention obligations, particularly in relation to financial and anti-money-laundering records.
• Right to restriction of processing: You may request that jita77 restrict the processing of your personal data in certain circumstances, for example while a correction request is being considered.
• Right to data portability: Where processing is carried out by automated means on the basis of consent or contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interest, including direct marketing. Where you object to direct marketing, jita77 will cease processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact jita77 support at [email protected]. We will respond to all valid requests within 30 days. In some cases we may need to verify your identity before acting on a request.

9. Children and Minors

The jita77 platform is strictly intended for adult players aged 21 years and above. jita77 does not knowingly collect or process personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jita77 platform, please contact us at [email protected] as a matter of urgency.

10. Cross-Border Data Transfers

jita77's primary infrastructure and data storage is designed to protect players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside Bangladesh — for example, where third-party game providers or technology partners operate internationally.

Where such transfers occur, jita77 takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal data, including contractual protections with the receiving party that require them to maintain data protection standards consistent with this Privacy Policy.

11. Changes to This Privacy Policy

jita77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will provide reasonable notice to registered players, which may include a notification within the platform or an email to your registered address. The "Last Updated" date at the top of this policy will reflect the date of the most recent revision.

Your continued use of the jita77 platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how jita77 protects your personal data.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about how jita77 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat from within your account, or by email at [email protected]. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days.

If you are not satisfied with jita77's response to a privacy complaint, you may have the right to escalate the matter to an appropriate data protection authority or dispute resolution body under applicable law.